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Frequently Asked Questions

What kind of experience do you have?

We established our company in the year 2011 with work experience of 15 years in a reputed well entrenched organization in Bangkok, Thailand. Our company has expertise in gem assorting, sales & marketing, finance, accounting and team management.

Which precious stones and semi-precious stones do you sell and buy?

We deal in all kinds of precious stones such as rubies, sapphires , emeralds and semi precious stones such as amethyst , tourmalines, peridot , garnet etc. To learn more check out our products to see what fits your criteria and needs the best!

How can we be assured of our purchases?

We provide accrediated laboratory certificates for the stones you purchase as per your requests.  Along with the certificate we provide an original invoice certified with company stamps and signature.

How will you pay us for your purchases?

We accept payments through PayPal or via Online Bank Transfer against official invoice issued for export shipments.

How do you pack and dispatch gemstones bought by us?

We check every item thoroughly before packing it in bubble - wrap and strong tin boxes to be dispatched via insured logistic services such DHL, FedEx, Brinks, Malca-Amit etc.

How will you ship our selected goods?

For International Priority Deliveries we use DHL and FedEx because of their authentic, streamlined delivery process. These deliveries are signed for ' special insured deliveries'.

For valuable cargo, we use logistic insured services through Malca-Amit, Brinks and Ferrari.

Do you provide one-stop jewelry services?

Apart from trading in gemstones,we would be happy to provide and guide you for A - Z services for the fine finished jewelry pieces.

Do you provide jewelry making and setting services?

Along with trading of gemstones, we can re-cut, set and finish jewelry pieces as per customer requirements.

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